ebooking.com: Terms and Conditions

Users have access to information about third party products and services related to travel and tourism on the ebooking.com Website and, in certain cases, they can also make reservations and buy these products and services from the corresponding suppliers.

On this Website, ebooking.com provides an online advertising and marketing platform through which all our service suppliers make all kinds of temporary accommodation (for example, hotels, motels, hostels, bed and breakfasts, etc.) and other services available so that Website users can look for, compare, select and choose whatever suits them the best and then finally make the reservation with the supplier of the desired service. After completing a reservation through ebooking.com, a direct contractual relationship (legally binding) is established with the service supplier with whom the reservation has been made. As soon as you make your reservation, we just intermediate between you and the service supplier, forwarding on all the reservation details to the service supplier in question, that will then confirm the reservation by sending a confirmation email.

The information available on our Website is based on the information that the service suppliers provide us with. As for the accommodation establishments, they have access to the service supplier's extranet, which makes them completely responsible for updating their prices, availability and any other details that appear on our Website about the products and services advertised.

The online accommodation reservation service and content provided through this Website is run and supplied by EAN.com, LP., and it is governed by this entity's terms and conditions, which users have to accept when making a reservation (Terms and conditions). Moreover, any other product or travel service provided by this supplier on this Website will also be governed by its terms and conditions.

The online car rental service and content provided through this Website is run and supplied by TravelJigsaw Limited, and it is governed by this entity's terms and conditions, which users have to accept when making a reservation (Terms and conditions).

The online destination activity service and content provided through this Website is run and supplied by GetYourGuide AG, and it is governed by this entity's terms and conditions, which users have to accept when making a reservation (Terms and conditions).

Privacy and cookies

For more information, consult our privacy policy and cookies.

Free service

Our service is free for users as we are an advertising platform. Unlike others, we do not charge users for our service nor do we add any extra charges or commission (for reservations) onto the price of the products and services advertised.


Pursuant to the limitations mentioned in these terms and conditions, and insofar as it is legally permitted, we can only be held responsible for the direct damage suffered, paid or incurred due to defects caused by the non-fulfilment of our obligations concerning our intermediary advertising services, since you are directly engaged under contract with our service providers and in accordance with the terms and conditions that you are specifically subject to when the reservation is made.

Under no circumstances whatsoever, can we be held responsible for any direct or indirect damage caused by or related to the access, display or the use of this Website, or the delay or inability to access, see or use it, or any other technical problem that could affect this Website.

Insofar as it is legally permitted, neither our company, nor our management, employees, representatives or other people involved in creating, backing or promoting the Website and its content shall be held responsible for: (i) punitive, special, indirect or consequential losses or damage, loss of production, profits, revenue, contracts, or any loss or damage done to clients, reputation or which results in losing lawsuits; (ii) mistakes made in the descriptive information (including the information about prices, availability and classifications) of the establishment on our Website; (iii) services rendered or products supplied by the establishment; (iv) losses, damage or expenses (direct, indirect, consequential or punitive) that are suffered, incurred or paid, which are a result of or are related to the use, unavailability or delays on our Website; or (v) any type of damage (personal), death, damage to property or other kinds of damage, loss and expenses (direct or indirect, consequential or punitive) that are suffered, incurred or paid, whether they are due to acts (legal), errors, breach of regulations, (evident) negligence, deliberate unprofessional behaviour, omissions, non-compliance, erroneous representation, objective extra-contractual liability or anything else which can be (completely or partially) attributed to the establishment (employees, managers, staff, agents, legal representatives or affiliated companies), including a cancellation (partial), overbooking, a strike, force majeure or any other acts that are beyond our control.

If, despite the aforementioned, it is decided that ebooking.com is indeed responsible for any damage or loss arising from or related to any of the aforesaid limiting factors of liability, the maximum compensation that ebooking.com shall be expected to pay for all the damage and losses caused shall not under any circumstances whatsoever, exceed the amount of one hundred euros per claim.


Unless stated otherwise, the software needed for our services or used on our Website and the intellectual property rights (including the copyrights) of the content and the information, as well as our Website material, is owned by ebooking.com, its suppliers or distributors.

Insofar as it is legally permitted, these terms and conditions together with the provision of our services shall be governed by and interpreted in accordance with the existing law in Spain, and any kind of dispute over these general terms and conditions or our services shall be submitted to the jurisdiction of the competent courts in Spain.

The original Spanish version of these terms and conditions has been translated into other languages. The translated version is a courtesy not official translation, which means that no rights can be acquired from such. If there is a dispute over the content or the interpretation of the terms and conditions, or in the event that there is a conflict, contradiction or discrepancy between the Spanish version and those in other languages, the Spanish version of these terms prevails and is conclusive insofar as it is legally permitted. Users can find the Spanish version on our Website (by choosing the language) and a copy of such shall be provided whenever it is requested in writing.

Company details

ebooking.com is a registered trademark and domain that is owned by the entity Domibay, S.L., which is a Spanish company set up for an indefinite period of time in accordance with Spanish law; its head office is located in Arrecife de Lanzarote (35500) ,calle Fajardo, nº 12, 1º planta, oficina 8 (Las Palmas, Spain). It was assigned the TIN Nº B-35.971.498. It has been registered in the Companies Register of Lanzarote, in volume 386, book 0, page 191, and sheet IL-9272.

See also booking general terms and conditions


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