Melia Madrid Serrano

Calle de Claudio Coello, 139, 28006, Madrid, Madrid (and vicinity)

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  • Melia Madrid Serrano
  • Melia Madrid Serrano
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Important information

Important information

The property is undergoing renovations. The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
Room type



Family Room

Premium Communicated Room

The Level Room

Premium The Level Room

Grand Premium The Level Lounge Access

The Level Junior Suite

Supreme Room

Grand Premium The Level (2AD+2CH)

Triple Room

Room (Supreme Room (2+1))

Premium Room ((2+1))

Room (Grand Premium The Level (2+1))

Junior Suite (The Level (2+2))

Junior Suite (The Level (3+1))

Room (Premium Communicated Room (4+1))

Room (Premium Communicated Room (5 AD))

Room (Premium The Level (3 AD))

Room (Premium The Level (2+1))

Family Room ((2+1))

Family Room (2+2)

Family Room (3+1)

Family Room (1+3)

  • Hotel description
  • Hotel Facilities
  • Check-in and Check-out time
  • Conditions and Fees


About Melia Madrid Serrano

Property Location
A stay at Melia Madrid Serrano places you in the heart of Madrid, steps from U.S. Embassy and a 4-minute drive from El Retiro Park. This 4-star hotel is 1.7 mi (2.8 km) from Gran Via Street and 1.8 mi (2.9 km) from Santiago Bernabeu Stadium.

Make yourself at home in one of the 340 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

You can enjoy a meal at the restaurant serving the guests of Melia Madrid Serrano, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has facilities measuring 5638 square feet (524 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

  • General facilities
  • Rooms services
  • WIFI/Internet
  • Credit cards
  • Pets
  • Parking


Facilities offered by Melia Madrid Serrano

  • 24-hour business center
  • 24-hour fitness facilities
  • 24-hour front desk
  • Airport transportation (surcharge)
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Complimentary newspapers in lobby
  • Computer station
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Laundry facilities
  • Luggage storage
  • Meeting facilities size (feet) - 5638
  • Meeting facilities size (meters) - 524
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Restaurant
  • Room service
  • Smoke-free property
  • Snack bar/deli
  • Television in lobby
  • Terrace
  • Tours/ticket assistance
  • Wedding services

Melia Madrid Serrano rooms facilities and services

  • Blackout drapes/curtains
  • Complimentary toiletries
  • Connecting / adjoining rooms available
  • Daily housekeeping
  • Desk
  • Free Wi-Fi
  • Hair dryer
  • In-room massage available
  • In-room safe
  • Iron/ironing board (on request)
  • LCD TV
  • Minibar
  • Pillow menu
  • Private bathroom
  • Satellite TV service


  • FREE! WIFI is available in the hotel rooms and is free of charge.
  • American Express
  • Diners Club
  • MasterCard
  • Visa

Pets conditions in Melia Madrid Serrano

  • Pets not allowed


  • Self parking (surcharge)


Check-in and check-out instructions

Arrival and departure times

  • Check-in time starts at 15:00:00
  • Check-out time is 12:00:00
  • Check-in time ends at 00:00:00

Required at check-in moment


Melia Madrid Serrano conditions

Know Before You Go
  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 35 for adults and EUR 17.5 for children (approximately)
  • Self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 0.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We guarantee

  • Safety first: we provide to our customers the latest technologies in security online, your personal and banking data are protected at any time by SSL connections.
  • Personal data protection: only use your personal data to process and ensure your booking, are never shared with third parties.
  • Bookings free of charge: never will charge fees for its services in your credit card.

You'll find more information in our Privacy Policy and Cookies and Terms and Conditions

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. is not responsible for any inaccuracies in the photos.

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