Hotel Puerta América

Avenida de America, 41 or Corazón de María,10, 28002, Madrid, Madrid (and vicinity)

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  • Hotel Puerta América
  • Hotel Puerta América
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Room type

Deluxe Room

Junior Suite

Zaha Hadid Space Club

Executive Suite

  • Hotel description
  • Hotel Facilities
  • Check-in and Check-out time
  • Conditions and Fees


About Hotel Puerta América

Property Location
With a stay at Hotel Puerta América in Madrid (Prosperidad), you'll be a 1-minute drive from Avenida America and 8 minutes from Las Ventas. This 5-star hotel is 2.4 mi (3.8 km) from Santiago Bernabeu Stadium and 2.9 mi (4.7 km) from Gran Via Street.

Make yourself at home in one of the 315 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Enjoy a range of recreational amenities, including a nightclub, an outdoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.

  • General facilities
  • Rooms services
  • WIFI/Internet
  • Credit cards
  • Pets
  • Parking


Facilities offered by Hotel Puerta América

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Breakfast available (surcharge)
  • Business center
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Concierge services
  • Conference center
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Garden
  • Gift shops or newsstand
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Multiple small meeting rooms
  • Nightclub
  • Number of restaurants - 2
  • Porter/bellhop
  • Rooftop terrace
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Supervised childcare/activities (surcharge)
  • Swimming pool - outdoor seasonal
  • Tours/ticket assistance
  • Wedding services

Hotel Puerta América rooms facilities and services

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Climate control
  • Complimentary toiletries
  • Connecting / adjoining rooms available
  • Cribs/infant beds (complimentary)
  • Daily housekeeping
  • Desk
  • Dial-up Internet access (surcharge)
  • Digital TV service
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Hair dryer
  • In-room childcare (surcharge)
  • In-room safe
  • Iron/ironing board (on request)
  • Minibar
  • Pillow menu
  • Slippers
  • Soundproofed rooms


  • FREE! WIFI is available in the hotel rooms and is free of charge.
  • American Express
  • Diners Club
  • JCB International
  • MasterCard
  • Visa

Pets conditions in Hotel Puerta América

  • Pets not allowed


  • Self parking (surcharge)
  • Long-term parking (surcharge)


Check-in and check-out instructions

Arrival and departure times

  • Check-out time is 12:00:00
  • Express check-out
  • Express check-in
  • Minimum check-in age is 18
  • 24-hour check-in 24-hour check-in

Required at check-in moment


Hotel Puerta América conditions

Know Before You Go
  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
  • Self parking fee: EUR 26.00 per day
  • Extended parking fee: EUR 26.00 per night
  • Rollaway bed fee: EUR 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
  • Deposit: EUR 50 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We guarantee

  • Safety first: we provide to our customers the latest technologies in security online, your personal and banking data are protected at any time by SSL connections.
  • Personal data protection: only use your personal data to process and ensure your booking, are never shared with third parties.
  • Bookings free of charge: never will charge fees for its services in your credit card.

You'll find more information in our Privacy Policy and Cookies and Terms and Conditions

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. is not responsible for any inaccuracies in the photos.

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