Moss Hotel & Spa

Ignacio Altamirano Sur #35 Centro Historico, 76000, Queretaro

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  • Moss Hotel & Spa
  • Moss Hotel & Spa
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Room type

Junior Suite, 1 Bedroom

Basic Double Room

Standard Room, 1 King Bed

  • Hotel description
  • Hotel Facilities
  • Check-in and Check-out time
  • Conditions and Fees


About Moss Hotel & Spa

Property Location
With a stay at Moss Hotel & Spa, you'll be centrally located in Queretaro, a 6-minute walk from Plaza de Armas and 11 minutes by foot from Theater of the Republic. This family-friendly hotel is 0.6 mi (1 km) from Neptune Fountain and 0.7 mi (1.2 km) from Santa Rosa de Viterbo Temple.

Make yourself at home in one of the 17 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Prepare your meals in the shared/communal kitchen. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, which include bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 33.00 kilometers.

Satisfy your appetite at the hotel's coffee shop/café, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include limo/town car service, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

  • General facilities
  • Rooms services
  • WIFI/Internet
  • Credit cards
  • Pets


Facilities offered by Moss Hotel & Spa

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • Babysitting or childcare (surcharge)
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Coffee/tea in lobby
  • Computer station
  • Concierge services
  • Dry cleaning/laundry service
  • Free Wi-Fi
  • Full-service health spa
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Massage - spa treatment room(s)
  • Room service (limited hours)
  • Shopping center shuttle (surcharge)
  • Smoke-free property
  • Terrace
  • Tours/ticket assistance

Moss Hotel & Spa rooms facilities and services

  • Access via exterior corridors
  • Blackout drapes/curtains
  • Cable TV service
  • Complimentary toiletries
  • Complimentary weekday newspaper
  • DVD player
  • Daily housekeeping
  • Designer toiletries
  • Dial-up Internet access (surcharge)
  • Down comforter
  • Egyptian-cotton sheets
  • Flat-panel TV
  • Free Wi-Fi
  • Hair dryer
  • Hydromassage showerhead
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Pillow menu
  • Premium bedding
  • Private bathroom
  • Rainfall showerhead
  • Separate living room 1
  • Shared/communal kitchen
  • Sleep Number by Select Comfort mattress
  • Soundproofed rooms
  • Stovetop
  • Yard


  • FREE! WIFI is available in the hotel rooms and is free of charge.
  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • JCB International
  • MasterCard
  • Visa

Pets conditions in Moss Hotel & Spa

  • Pets allowed
  • Pet maximum weight in kg is 10
  • Pet maximum weight in lb is 22
  • Only service dogs are allowed


Check-in and check-out instructions

Arrival and departure times

  • Check-in time starts at 15:00:00
  • Check-out time is 13:00:00
  • Express check-out
  • Express check-in
  • Minimum check-in age is 18
  • Check-in time ends at 00:30:00

Required at check-in moment


Moss Hotel & Spa conditions

Know Before You Go
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: MXN 170 for adults and MXN 170 for children (approximately)
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Pet fee: MXN 250 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Renovations and Closures

We guarantee

  • Safety first: we provide to our customers the latest technologies in security online, your personal and banking data are protected at any time by SSL connections.
  • Personal data protection: only use your personal data to process and ensure your booking, are never shared with third parties.
  • Bookings free of charge: never will charge fees for its services in your credit card.

You'll find more information in our Privacy Policy and Cookies and Terms and Conditions

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. is not responsible for any inaccuracies in the photos.

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