Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62 Municipio Solidaridad, 77710, Playa del Carmen, Riviera Maya

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  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
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Room type

Nature View Suite - Zen Experience

Nature View Suite with Pool - Zen Experience

Ambassador Suite Ocean View

Grand Class Pool Suite Ocean Front

Ambassador Pool Suite Ocean View

Zen Grand Two Bedroom Family Suite Nature View

Suite, 1 Bedroom (Governador)

Presidential Suite, 1 Bedroom (Zen)

Presidential Suite, 2 Bedrooms (Ambassador)

Presidential Suite, 1 Bedroom (Grand Class)

Ambassador Two Bedrooms Family Suite Ocean View

  • Hotel description
  • Hotel Facilities
  • Check-in and Check-out time
  • Conditions and Fees

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About Grand Velas Riviera Maya - All Inclusive

Property Location
A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, a 8-minute drive from El Camaleon Mayakoba Golf Course and 13 minutes from Grand Coral Golf Riviera Maya. This 5-star hotel is 11.9 mi (19.1 km) from Xcaret Eco Theme Park.

Rooms
Make yourself at home in one of the 539 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy regional cuisine at Chaka, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This hotel has facilities measuring 94548 square feet (8784 square meters), including a conference center. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

  • General facilities
  • Rooms services
  • WIFI/Internet
  • Credit cards
  • Pets
  • Parking

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Facilities offered by Grand Velas Riviera Maya - All Inclusive

  • 24-hour front desk
  • ATM/banking
  • Airport transportation - drop-off (surcharge)
  • Arcade/game room
  • Area shuttle (surcharge)
  • Babysitting or childcare (surcharge)
  • Beach cabanas (complimentary)
  • Beach shuttle (complimentary)
  • Beach shuttle (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Beach/pool umbrellas
  • Billiards or pool table
  • Business center
  • Children's club (free)
  • Complimentary grocery shopping service
  • Complimentary newspapers in lobby
  • Complimentary reception
  • Computer station
  • Concierge services
  • Conference center
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free Wi-Fi
  • Full-service health spa
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Massage - spa treatment room(s)
  • Meeting facilities size (feet) - 94548
  • Meeting facilities size (meters) - 8784
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Number of beach bars - 2
  • Number of indoor pools - 2
  • Number of outdoor pools - 3
  • Number of poolside bars - 3
  • Number of restaurants - 8
  • Number of spa tubs - 4
  • Number of swim-up bars - 3
  • Picnic area
  • Pool sun loungers
  • Porter/bellhop
  • Room service (24 hours)
  • Sauna
  • Shopping on site
  • Smoke-free property
  • Snack bar/deli
  • Spa services on site
  • Steam room
  • Supervised childcare/activities (free)
  • Swimming pool - children's
  • Terrace
  • Tours/ticket assistance
  • Wedding services

Grand Velas Riviera Maya - All Inclusive rooms facilities and services

  • Air conditioning
  • Balcony or patio
  • Bathrobes
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Climate control
  • Complimentary bottled water
  • Complimentary toiletries
  • Complimentary weekday newspaper
  • Connecting / adjoining rooms available
  • DVD player
  • Daily housekeeping
  • Designer toiletries
  • Desk
  • Dial-up Internet access (surcharge)
  • Down comforter
  • Espresso maker
  • Flat-panel TV
  • Free Wi-Fi
  • HDTV
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room childcare (surcharge)
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • Jetted bathtub
  • MP3 docking station
  • Minibar (stocked, free items)
  • Phone
  • Pillow menu
  • Premium TV channels
  • Premium bedding
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Turndown service
  • iPod docking station

WIFI/Internet

  • FREE! WIFI is available in the hotel rooms and is free of charge.
  • American Express
  • MasterCard
  • Visa

Pets conditions in Grand Velas Riviera Maya - All Inclusive

  • Pets not allowed

Parking

  • Free self parking
  • Free valet parking

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Check-in and check-out instructions

Arrival and departure times

  • Check-in time starts at 15:00:00
  • Check-out time is 12:00:00
  • Minimum check-in age is 18
  • Check-in time ends at 03:00:00

Required at check-in moment

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Grand Velas Riviera Maya - All Inclusive conditions

Know Before You Go
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 140 per vehicle (one-way)
  • Late check-out fee: USD 65 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes
 The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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