The Ritz-Carlton, Cancun

Retorno del Rey No. 36, 77500, Cancun, Cancun (and vicinity)

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  • The Ritz-Carlton, Cancun
  • The Ritz-Carlton, Cancun
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Room type

Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Oceanfront

Club Room, 1 King Bed, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Oceanfront

Club Room, 1 King Bed, Balcony, Oceanfront

Club Room, 2 Double Beds, Balcony, Ocean View

Room, 2 Double Beds, Balcony, Ocean View

Room, 2 Double Beds, Balcony, Oceanfront

Club Room, 2 Double Beds, Balcony, Oceanfront

Club Suite, 1 Bedroom, Balcony, Ocean View

Club Suite, 1 Bedroom, Balcony, Oceanfront

Club Suite, 1 Bedroom

Suite, 1 Bedroom, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Oceanfront

Room, 1 King Bed, Ocean View (Club Level)

Suite, 1 Bedroom, Balcony, Oceanfront

Club Room, 1 King Bed, Balcony, Oceanfront

Club Room, 2 Double Beds, Balcony, Ocean View

Room, 2 Double Beds, Balcony, Ocean View

Room, 2 Double Beds, Balcony, Oceanfront

Club Room, 2 Double Beds, Balcony, Oceanfront

Club Suite, Ocean View

Club Suite, Oceanfront

Club Suite (Master Suite)

Suite, 1 Bedroom, Balcony, Ocean View

  • Hotel description
  • Hotel Facilities
  • Check-in and Check-out time
  • Conditions and Fees

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About The Ritz-Carlton, Cancun

Property Location
With a stay at The Ritz-Carlton, Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This 5-star resort is 1.2 mi (1.9 km) from Cancun Interactive Aquarium and 2.7 mi (4.4 km) from El Rey Ruins.

Rooms
Make yourself at home in one of the 365 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies or patios. 42-inch LCD televisions with pay movies provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Grab a bite at Casitas, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cancun? This resort has facilities measuring 290626 square feet (27000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

  • General facilities
  • Rooms services
  • WIFI/Internet
  • Credit cards
  • Pets
  • Parking

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Facilities offered by The Ritz-Carlton, Cancun

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Beach bar
  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Beach/pool umbrellas
  • Breakfast available (surcharge)
  • Business center
  • Coffee shop or café
  • Coffee/tea in lobby
  • Complimentary newspapers in lobby
  • Computer station
  • Concierge services
  • Conference center
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Full-service health spa
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Massage - spa treatment room(s)
  • Meeting facilities size (feet) - 290626
  • Meeting facilities size (meters) - 27000
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Number of outdoor pools - 3
  • Number of restaurants - 8
  • Outdoor tennis courts 3
  • Pool cabanas (complimentary)
  • Pool sun loungers
  • Poolside bar
  • Porter/bellhop
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Smoke-free property
  • Spa tub
  • Steam room
  • Supervised childcare/activities (surcharge)
  • Tennis on site
  • Terrace
  • Tours/ticket assistance
  • Wedding services
  • Wireless Internet access - surcharge

The Ritz-Carlton, Cancun rooms facilities and services

  • Air conditioning
  • Balcony or patio
  • Bathrobes
  • Blackout drapes/curtains
  • Cable TV service
  • Climate control
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Connecting / adjoining rooms available
  • Daily housekeeping
  • Deep soaking bathtub
  • Desk
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room childcare (surcharge)
  • In-room massage available
  • In-room safe
  • Iron/ironing board
  • LCD TV
  • Minibar
  • Pay movies
  • Phone
  • Premium bedding
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Soundproofed rooms
  • Turndown service
  • Wired high-speed Internet access (surcharge)
  • Wireless Internet access (surcharge)
  • iPod docking station

WIFI/Internet

  • Wireless Internet available (surcharge) in this hotel
  • American Express
  • Diners Club
  • Discover
  • JCB International
  • MasterCard
  • Visa

Pets conditions in The Ritz-Carlton, Cancun

  • Pets not allowed

Parking

  • Free parking (limited spaces)
  • Valet parking (surcharge)

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Check-in and check-out instructions

Arrival and departure times

  • Check-in time starts at 15:00:00
  • Check-out time is 12:00:00
  • Minimum check-in age is 18

Required at check-in moment

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The Ritz-Carlton, Cancun conditions

Know Before You Go
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 36 for adults and USD 18 for children (approximately)
  • Fee for in-room wireless Internet: USD 18.00 per day (rates may vary)
  • Fee for in-room wired Internet: USD 18.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 18.00 per day (rates may vary)
  • Airport shuttle fee: USD 150.00 per vehicle (roundtrip)
  • Valet parking fee: USD 20.00 per night
  • Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Valet parking
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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