Grand Hotel Tien Shan

115 Bogenbay Batyr Street, 050000, Almaty

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  • Grand Hotel Tien Shan
  • Grand Hotel Tien Shan
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Room type

Standard Single Room

Superior Double Room

Deluxe Double Room

Junior Suite

Suite

Superior Twin Room

  • Hotel description
  • Hotel Facilities
  • Check-in and Check-out time
  • Conditions and Fees

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About Grand Hotel Tien Shan

Property Location
A stay at Grand Hotel Tien Shan places you in the heart of Almaty, within a 10-minute walk of Zenkov Cathedral and Almaty Opera House. This 4-star hotel is 10 mi (16.1 km) from Shymbulak Ski Resort and 0.5 mi (0.7 km) from Almaty Cathedral.

Rooms
Make yourself at home in one of the air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 indoor swimming pools and a sauna. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Dining
For lunch or dinner, stop by Restaurant Nauryz, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary hot/cold buffet breakfast is served daily from 6 AM to 11 AM.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and a meeting room.

  • General facilities
  • Rooms services
  • WIFI/Internet
  • Credit cards
  • Pets

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Facilities offered by Grand Hotel Tien Shan

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Bar/lounge
  • Business center
  • Coffee shop or café
  • Coffee/tea in lobby
  • Complimentary newspapers in lobby
  • Computer station
  • Concierge services
  • Conference center
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free Wi-Fi
  • Free breakfast
  • Free wired high-speed Internet
  • Full-service health spa
  • Gift shops or newsstand
  • Hair salon
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Massage - spa treatment room(s)
  • Meeting facilities size (feet) - 9555
  • Meeting facilities size (meters) - 888
  • Multilingual staff
  • Multiple large conference rooms
  • Number of indoor pools - 3
  • One meeting/conference room
  • Pool sun loungers
  • Porter/bellhop
  • Restaurant
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Smoke-free property
  • Steam room
  • Tours/ticket assistance
  • Wedding services

Grand Hotel Tien Shan rooms facilities and services

  • Air conditioning
  • Bathrobes
  • Bathtub or shower
  • Blackout drapes/curtains
  • Climate control
  • Complimentary toiletries
  • Cribs/infant beds (complimentary)
  • Daily housekeeping
  • Desk
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room safe
  • Minibar
  • Phone
  • Private bathroom
  • Satellite TV service
  • Slippers
  • Television
  • Turndown service

WIFI/Internet

  • FREE! WIFI is available in the hotel rooms and is free of charge.
  • American Express
  • MasterCard
  • Visa

Pets conditions in Grand Hotel Tien Shan

  • Pets not allowed

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Check-in and check-out instructions

Arrival and departure times

  • Check-out time is 12:00:00
  • 24-hour check-in 24-hour check-in

Required at check-in moment

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Grand Hotel Tien Shan conditions

Know Before You Go
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: KZT 5500 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 9000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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