Excelsior Palace Hotel

Via San Michele Di Pagana 8, 16035, Rapallo, Portofino - Golfo Tigullio

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  • Excelsior Palace Hotel
  • Excelsior Palace Hotel
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Important information

Important information

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Beach
Room type

Classic Room

Superior Room

Junior Suite

Classic Double Room Single Use

Superior Double Room Single Use

Exclusive Double Room, Sea View

Suite, Sea View

Classic Triple Room

  • Hotel description
  • Hotel Facilities
  • Check-in and Check-out time
  • Conditions and Fees

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About Excelsior Palace Hotel

Property Location
With a stay at Excelsior Palace Hotel in Rapallo, you'll be connected to the convention center, within a 15-minute drive of San Fruttuoso Abbey and San Michele di Pagana. This 5-star hotel is 16.5 mi (26.6 km) from Bay of Silence and 0.3 mi (0.5 km) from Pomaro.

Rooms
Make yourself at home in one of the 119 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and a turndown service.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy Mediterranean cuisine at Ristorante Lord Byron, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafés. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rapallo? This hotel has facilities measuring 6997 square feet (650 square meters), including a conference center. Guests may use a train station pick-up service for a surcharge, and limited parking is available onsite.

  • General facilities
  • Rooms services
  • WIFI/Internet
  • Credit cards
  • Pets
  • Parking

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Facilities offered by Excelsior Palace Hotel

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Beach/pool umbrellas
  • Business center
  • Concierge services
  • Conference center
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free Wi-Fi
  • Free breakfast
  • Full-service health spa
  • Hair salon
  • Health club
  • Luggage storage
  • Marina on site
  • Massage - spa treatment room(s)
  • Meeting facilities size (feet) - 6997
  • Meeting facilities size (meters) - 650
  • Multilingual staff
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Number of coffee shops/cafes - 2
  • Number of outdoor pools - 2
  • Number of restaurants - 2
  • On private beach
  • Pool sun loungers
  • Poolside bar
  • Porter/bellhop
  • Rooftop terrace
  • Room service (limited hours)
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Spa services on site
  • Spa tub
  • Swimming pool - indoor
  • Swimming pool - outdoor seasonal
  • Tours/ticket assistance
  • Train station pickup (surcharge)
  • Wedding services

Excelsior Palace Hotel rooms facilities and services

  • Air conditioning
  • Bathrobes
  • Bidet
  • Climate control
  • Complimentary toiletries
  • Connecting / adjoining rooms available
  • Daily housekeeping
  • Free Wi-Fi
  • Hair dryer
  • In-room childcare (surcharge)
  • In-room massage available
  • In-room safe
  • Individually furnished
  • LCD TV
  • Minibar
  • Phone
  • Pillow menu
  • Private bathroom
  • Satellite TV service
  • Shower/tub combination
  • Slippers
  • Turndown service

WIFI/Internet

  • FREE! WIFI is available in the hotel rooms and is free of charge.
  • American Express
  • Diners Club
  • JCB International
  • MasterCard
  • Visa

Pets conditions in Excelsior Palace Hotel

  • Pets allowed
  • Pet maximum weight in kg is 8
  • Pet maximum weight in lb is 18
  • Pet policy - dogs and cats only
  • Maximum number of pets per room 1
  • Service animals exempt from fees/restrictions

Parking

  • Parking height restrictions apply
  • Free parking (limited spaces)
  • Valet parking (surcharge)

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Check-in and check-out instructions

Arrival and departure times

  • Check-in time starts at 14:00:00
  • Check-out time is 12:00:00

Required at check-in moment

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Excelsior Palace Hotel conditions

Know Before You Go
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Valet parking fee: EUR 16 per day
  • Pet fee: EUR 10 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Renovations and Closures
The following facilities are closed seasonally each year. They will be closed from 15 May to 31 May:
  • Swimming pool
  • Dining venue
  • One of the dining venues
  • Beach

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