Real hotel reviews from ebooking's guests
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30, October 2016
The staff was courteous and efficient, the room was fine, with one exception (see next)
Instead of a glass partition between the bedroom and the bathroom, you could have built a dividing wall. This would have avoided the light that came through the glass during the night, as well as 'music' getting through when one of us was using the toilet.
26, October 2016
Front line staff great especially Lina who went the extra mile to help and support.
Great location only five minutes walk from the prudential centre Copley place etc a 70s original has not altered in any way but clean and tidy not inexpensive but rooms very spacious and clean
23, October 2016
Nice new facility
If had heat on was too hot. If turned heat down at nite where I like it I froze. Need more cover on bed or at least offer blankets. Obviously cheap construction. Heard people next door. In hallway. Walking above us and talking outside We will not be staying there again
20, October 2016
The room and bed in the Townhouse were comfortable.
The milk with room tea-making facilities was not changed daily and proved sour on the second morning. The meals, dinner and breakfast, taken in the Bistro Restaurant were mediocre. Bacon was tough, Black Puddings virtually inedible. The high price did not include Breakfast. Altogether a very expensive disappointment.
19, October 2016
Thanks to ebooking we got all the little things free, all the things you would expect to be free like TV, wifi, towels, a hairdryer.
A number of staff member were very rude and one was cursing while there was a child present, another slamming the phone down after having a dispute with a customer. That's not to say all are rude one lady help us out when our hairdryer when it wasn't working and was very nice and had a big smile on her face the whole time. But other than that staff were awful.
10, October 2016
Low cost Clean Close to the central station
It was a 3-room apartment with no reception (A cleaning lady checked me in!). New guests were ringing the bell after mid-night (and ringing again and again to get a response, but there is no reception) English level of staff were poor Although it is B&B, there is no Breakfast! TV remote was not working Noisy alley until 9-11PM Towels were not changed (even when I throw them on the ground, maybe that is Italian policy)
3, October 2016
very friendly stuff, coffee free to take! I slept in the dorm room. Clean and comfortable. Shower gel, hairdryer and everything needed. Everyday new waterbottle and a new towel. Good area, 7 Eleven, MTR easy to reach. Very good wifi.
Toilets, sinks and showers of the dorm room have no door to the dorm. You hear everything from the bath-area. Very clairaudient.
1, October 2016
very friendly stuff who always wanted help! Coffee in the morning. Mall with supermarket and a local market 5 min walk away.
Bathroom was full with spiders, mosquitos and moths. After they helped me eliminate this problem, the toilet was not working. There was no toilet paper when i got there as well. The air con is right in front of the bed which makes it very uncomfortable to switch it on while sleeping. I don't know why, but somehow one of the stuff members was knocking on my door at 4 in the morning (!!!!) asking when my flight is going to leave... (?!) That was very annoying because i did not have to get up before 8!
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