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22, September 2016
They should replace the friendlly house keeping staff with the non frindlly front desk. Will be nicer to be welcome with a smile.
Was not happy to find out on my arrival that I had to add 20$ a day for beach service and by the way they do not have a beach! a small garden with a sea view in not a beach! The hotel staff let me wait 1 hour at my check in to find out where they can find and show me that it was writting that I have to pay extra. The worst welcome I have had and I travel a lot, only on this trip it was my number 4 hotel all others were perfect. The front desk staff are really not friendlly some even rude non of them smiles to welcome they guest same on you! for the money you charge that's a minimum you can do. The bed was to soft and not comfortable and the gave me a camping bed instead of a crib for my baby and the worst part was as I was trying to fill up a bath to my baby I couln't close the tab and was told it's not passible to close the tabs in this hotel but if I want I can pot a plastic bag to close it a staff mamber came do it for me. I am realy not happy with my stay and wont go back and for sure wont recommend it.
20, September 2016
The staff was very friendly and the hotel was clean and neat. They met all our needs and inquiries quickly and professionally.
The bathroom was extremely small and our shower was so slippery we almost fell every time we showered .
17, September 2016
All of personnel was fully competent, friendly and helpful. I was arrive after 10:00 p.m. but it was no problem. Very helpful Mr. has called me when I was during the trip from München-Flughafen to Ga-Pa and gave me instructions so I was able to reach my room without any problems.
I must admit that room that I was placed, has an balcony and window on the street side. It was little noisy, especially in the night. Additionally there was a good weather in that time (warm night) so closing the window during the night was not an option. First two nights were lost until I used to noises of the night.
14, September 2016
I was traveling with my baby that had her first birthday that day we arrived to the hotel and as we had dinner at the hotel restaurant the staff arrived singing with a cake that was the most sweet surprise! thank you!! apart from that the hotel staff was very king when we arrived.
12, September 2016
The staff was very kind and always disposed to help, the emplacement is great removed enough from big avenues to be calm but close to two useful subway lines - the whole of tokyo is easily in reach. Breakfast buffet is well furnished and tasty.
The room was very dirty. There was a thick layer of dust on the windowsill, dust and debris caked into the rug under the window, hair and dust all over the carpet. The one time they changed our sheets (it wasnt really necessary as we were leaving the next morning) they didnt clean the toilet (and there is no brush at your disposal in the room too take care of it yourself).
30, August 2016
Worst hotel I've ever seen! The staff is really not helpful. Internet is not working the same for the TV and if your are looking for a clean room never go there ever! The lift is the smalest and less practical I've ever seen. If this a 3 stars rating I don't want to imagine what is a 1 star.
26, August 2016
Only one complaint - my flight was leaving at 6.05am so having paid for breakfast I was informed it wasn't being served until 6.30am so i had to make do with a small breakfast box instead. Otherwise my stay was very comfortable.
19, August 2016
I have stayed in this hotel in numerous occassions. Im happy to say that , overall , things are improving .
In my previous stays , the bathrooms needed a good dose of bleach and elbow drease to bring them up to scratch . Im happy to report that the bathroom , this trip , was acceptably clean .
8, August 2016
I absolutely LOVED Ocean Dream it was more than my expectations and I have really high expectations for resorts and hotels.. it was extremely clean staff were so helpful it was super easy checking in and out no waiting time, they were already expecting me! It was incredible.. the staff is always making you feel safe and secured.. you are in the heart of Cancun! so no taxis needed everything was around just a 2 min walk and there you are restaurants...and everything! OMG guys I just don't have words to explain it.. sorry if it doesn't make sense im at work and im typing super fast I just had to recommend all of you to this condo.. I was just as scared as all of you and I was going to crazy reading reviews.. but now I am living proof..my whole family and friends are booking this condo! I will definitely be coming back within the next year FOR SURE!.. o' and to enter the condo you need to have a bracelet! that way not just anybody enters how awesome and safe is that!!
7, August 2016
To start off, In the first night they had us in the disabled people's room where the toilet was different than normal toilets and there was no proper shower and they changed our room after we asked them a couple of times. The room was tiny and it was full of mosquitoes.Moreover, there was a lot of noise pollution of cars and bars near the hotel. In the restaurant, there was no variety of food only one type of food and there were flies on the food and they did nothing about it. We let them know about the flies on the food and they did not care about that they just said that they were going to let their supervisor know about it and they have done nothing about the flies, there are still flies until today. The pool does not look like the picture in the internet, in the internet it looks like it is huge but when you see it in person you get disappointed because it is really small and you can barely swim if there are more than 5 people in the pool. Also, the pool was very dirty and there are not a lot of pool beds where you can lay down and sunbath. Last night the electricity was down and they had a generator above our roof to generate electricity until 6AM and we could not sleep at night and when we talked to the manager she talked to us like we are nothing.
2, August 2016
Simply the greatest Hostel in Taiwan (so far)! Mister and Miss Lee are incredible and will do anything for you and I really say ANYTHING. So nice, dedicated and welcoming to their hosts, you'll really feel like a family. Room is big and super clean and service is extent, quite simply on demand. Beds are really good and bathroom excellent. You must go to Daze Days Hotel if you're going to Taitung!
2, August 2016
Prefer the double room with space and all the confort needed, even a kitchen and a washing machine. Well located near mrt station and Banqiao which lead to airport. We arrived at 3:00pm and they immediatly come when we call them. Recommanded to stay in Taipei.
28, July 2016
Be warned, the manager owner, Philip, is a shyster. After making a mistake, instead of owning up to it, he deceived me into handing my phone over to him when I was checking out under the guise of needing to record the booking number. Instead, I discovered he fraudulently reviewed his hotel under my account. It's obvious he was afraid of my real review. I am going through the process of getting my review corrected now so I can submit my own review. If you want someone honest, this is not the place to go.
25, July 2016
The grounds are large and the pools are well designed. The rooms are fantastic for a family.
Food is dreadful and staff are very unhelpful. While it is all inclusive the times are set by them. Come at another time there is no food or space even to sit. Hotel has nothing to do and take lots of bug spray
25, July 2016
The place is great, has a small kitchen, a big comfortable bed, wifi, and so on. You have a supermarket right on the corner and the train station is 2 blocks away. The people who works there are really nice and helpful. Definitely will come back and recommend it
23, July 2016
they can do better with the cleaning and breakfast . all the room have to be refurbished . the bed and bed shet have to be change for the new set . the wifi to slow they should have routeur in any floor with different pasword . Alot tondo there .
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